Terms of service

TERMS OF SERVICE - KONA HEAVEN COFFEE

Effective Date: August 5, 2025
Last Updated: August 5, 2025

1. ACCEPTANCE OF TERMS

By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. COMPANY INFORMATION

Kona Heaven Coffee
75-5805 Ali'i Dr
Kailua-Kona, HI 96740
Email: info@konaheaven.coffee
Phone: (808) 731-7636

3. PRODUCTS AND SERVICES

  • We specialize in premium Hawaiian Kona coffee products including whole bean, ground coffee, and specialty blends
  • All product descriptions, images, and pricing are subject to change without notice
  • We reserve the right to limit quantities and discontinue products at any time

4. ORDERING AND PAYMENT

  • Orders are subject to acceptance and availability
  • Payment must be received in full before order processing
  • We accept [list payment methods: credit cards, PayPal, etc.]
  • All prices are in USD and subject to applicable taxes
  • You are responsible for providing accurate billing and shipping information

5. SHIPPING AND DELIVERY

  • Shipping costs and delivery timeframes will be provided at checkout
  • Risk of loss transfers to you upon delivery to the carrier
  • We are not responsible for delays caused by shipping carriers
  • International shipping may be subject to customs duties and taxes

6. RETURNS AND REFUNDS

  • ALL SALES ARE FINAL - No returns, exchanges, or refunds
  • Damaged or defective products must be reported within 48 hours of delivery
  • Replacement of damaged items is at our sole discretion

7. INTELLECTUAL PROPERTY

  • All content, trademarks, and intellectual property belong to Kona Heaven Coffee
  • You may not reproduce, distribute, or use our content without written permission
  • Product names, logos, and branding are protected trademarks

8. USER CONDUCT

You agree not to:
  • Use our services for any illegal or unauthorized purpose
  • Interfere with or disrupt our website or services
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information

9. PRIVACY POLICY

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. DISCLAIMERS

  • Products are sold "as is" without warranties of any kind
  • We do not guarantee that our website will be error-free or uninterrupted
  • We are not liable for any indirect, incidental, or consequential damages

11. LIMITATION OF LIABILITY

Our total liability to you for any claims related to our products or services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Kona Heaven Coffee from any claims, damages, or expenses arising from your use of our products or services or violation of these Terms.

13. FORCE MAJEURE

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of government, or supply chain disruptions.

14. GOVERNING LAW

These Terms are governed by the laws of the State of Hawaii, without regard to conflict of law principles. Any disputes will be resolved in the courts of Hawaii.

15. MODIFICATIONS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of modified Terms.

16. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. CONTACT INFORMATION

For questions about these Terms of Service, please contact us:
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.